Privacy Policy

  • Privacy Policy of Tachungho International Co., Ltd. and Its Affiliates

    Tachungho International Co., Ltd. and its subsidiaries or affiliated companies (hereinafter referred to as “the Company”) collect, process, store, integrate, and use customer data in accordance with the Personal Data Protection Act and relevant regulations. The Company values the personal data you entrust to us and is committed to properly managing, protecting, processing, and using your personal information.
    Please read this Privacy Policy carefully to understand the types, purposes, and methods of collection (including those you provide directly or obtained via third parties), processing, and usage of your personal data by the Company.
    By providing your personal data to the Company, you acknowledge that you have read, understood, and agreed to the terms of this Policy.


    I. Scope of Application

  • This Privacy Policy describes how the Company handles personally identifiable information collected when you use our website services.

  • This Policy does not apply to external websites linked from our website, nor to personnel not authorized or managed by the Company.


  • II. Notice of Collection, Processing, and Use of Personal Data

  • When you engage with the Company’s services or visit our official website, you may be asked to provide necessary personal data, which will be processed and used only within the scope required for specific business purposes.

  • The Company may possess your personal data because you are an existing customer or have used our services through various channels (personnel, phone, fax, mail, online platforms, etc.), or because the data was collected lawfully from publicly available sources or with your consent.

  • When using interactive features such as feedback forms, newsletters, surveys, or inquiry forms, we may collect your name, email address, contact information, and usage time.

  • For general browsing, the server automatically records data such as your IP address, access time, browser type, and clickstream data. This information is used solely for internal analysis to improve our services and will not be disclosed externally.

  • For service optimization, survey responses may be aggregated and analyzed statistically. These results may be published in a non-identifiable format for internal research or public reporting.


  • III. Data Protection

  • The Company’s servers are equipped with firewalls, anti-virus systems, and other information security tools. Only authorized personnel may access your personal data, all of whom have signed confidentiality agreements and are subject to legal penalties if breached.

  • If service-related tasks are outsourced, the Company will strictly require contractors to adhere to confidentiality obligations and perform audits to ensure compliance.


  • IV. External Website Links

  • The Company's website may contain links to other websites. However, this Privacy Policy does not apply to those external sites. You should review their respective privacy policies.


  • V. Sharing Personal Data with Third Parties

  • The Company will never sell, trade, lease, or disclose your personal data to third parties, except as required by law or under the following circumstances:

    • With your explicit consent

    • As required by law

    • To protect national security or public interest

    • To protect your life, body, freedom, or property

    • For statistical or academic research by government or academic institutions where data is anonymized

    • If your actions violate our Terms of Service or may harm the Company or others, and disclosure is necessary for identification, communication, or legal action

    • Where disclosure benefits your rights and interests

    • When outsourcing personal data processing, the Company will supervise and manage contractors to ensure compliance


  • VI. Accessing or Correcting Your Personal Data

    If you wish to access, correct, delete, or stop the processing of your personal data, please contact Tachungho Customer Service:

    Customer Service Email: service@tachungho.com.tw


    VII. Use of Cookies

  • To better serve you, the website uses cookies to automatically record your preferences and behavior.

  • The Company's web server can only read cookies related to activities on our website and cannot access cookies from other websites. You may set your browser to reject cookies, but this may affect the functionality of certain services.


  • VIII. Amendments to the Privacy Policy

  • This Privacy Policy may be updated as necessary. Any revisions will be published on the Company’s website.