Official Statement

Recently, our company has identified counterfeit products circulating in the Costa Rica market. These products are neither manufactured nor authorized by our company. Their appearance, packaging, and labeling may closely resemble our genuine products, potentially causing confusion in the marketplace and posing risks to product quality and user safety.

We remain committed to protecting our customers and safeguarding our brand integrity.

Official Notice

1. Sales Channel Policy

All products are distributed exclusively through our company and our officially authorized distributors.

2. Regional Notice (Costa Rica)

Our company currently has not authorized any distributors, agents, or third parties as official sales channels in Costa Rica.

3. Purchase Recommendation

To ensure product quality and safety, customers are strongly advised to purchase directly from our company or verify, prior to purchase, that the products are genuine and supplied by authorized sources.

4. Disclaimer

For products purchased through unauthorized channels and subsequently confirmed to be counterfeit or not manufactured by our company, we shall not be liable for any quality issues, usage risks, losses, or damages. No warranties or after-sales services will be provided for such products.

Identification of Genuine Products

• Packaging clearly displays our company name, “Tachungho.”
• Products are sold only through official or authorized channels.
• The identifying features of counterfeit products currently circulating in the market are illustrated below. Please exercise caution.

Legal Statement & Contact Information

Our company will continue to collect evidence and reserves the right to take legal action against any infringement of our trademarks, product rights, or unauthorized manufacturing and distribution.

Contact for Product Verification

Email：service@tachungho.com.tw

Official Website

https://www.tachungho.com

Tachungho International Co., Ltd.